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Merry Makers Customer Survey

 

For us to continually improve our service, we’d love to hear from you. Your feedback is essential to our work and much appreciated. Please take a moment to let us know how we did at your event. Required fields in red.

Customer Name:
Event Date:
Order # (if known):
E-mail:


Please rate the following 1 = Poor to 5 = Excellent

Office Staff Name:
Were they helpful in booking your event?
1 2 3 4 5
Were they knowledgeable?
1 2 3 4 5
Were they friendly?
1 2 3 4 5
Equipment Item:
How was the appearance?
1 2 3 4 5
Did it operate as expected?
1 2 3 4 5
Crew – delivery Name:
Were they courteous?
1 2 3 4 5
Did they conduct themselves in a professional manner?
1 2 3 4 5
Did they explain how the equipment works?
1 2 3 4 5
Performers Name:
Service performed
How was their appearance?
1 2 3 4 5
How was their performance?
1 2 3 4 5
Their interaction with you and the audience?
1 2 3 4 5
Overall  
How satisfied were you with the service?
1 2 3 4 5
Did you receive the value you expected for the price you were charged?
1 2 3 4 5
Was the service started on time?
Yes No
What worked really well?
 
What could have been better?
 
Additional Comments:
                 

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